I'm emailing this remark to you to ensure AA may well greater have the ability to inspire staff to be far more courteous when factors go Mistaken.Client service will make this type of distinction for anyone utilizing your service.
I've generally applied continental airways and experienced modified to American but right after this incident I don’t think unwell ever fly with you fellas anymore a cockaroach over a airplain im confident Everybody on Fb would choose to no about this even the information really discustin and nasty I believed airplains were pest contal absolutely free.
I also would like to touch upon the wonderful service AA provides for the handicapped. I am eighty four a long time aged and now require wheelchair support to obtain all around inside the airports. I had been stunned and delighted in the guidance I received, as well as with the attitudes with the folks who assisted me with the wheelchair assist, as well as the motorists from the handicap carts in Charlotte airport. They were being all so helpful and very welcoming also.
We recently returned from Hayden CO. They have been begging for volunteers to give up their seats. We have been told we would acquire $700.00 each and hotel vouchers if we gave up our seats. We right away volunteered. We were being advised to attend for everybody to board the plane And they might look after the vouchers.
I recognize that it could be some time prior to USAIR and American software package might be synched. But, there is not any reason for your agents to become so disconnected.
I've expended several hours about the mobile phone endeavoring to untangle a miscalculation designed in producing reservations with American Airlines on line. Following going through the entire measures in reserving a flight for my loved ones of three (Brian, Marcela & Lorenzo Hawk) and including my bank card no. to buy the 3 flights, I didn't get yourself a affirmation, but a window on my video display that said “This web site can not be shownâ€. I took that to mean the transaction did not endure, so I started off all once more with a unique travel company.
I'm a million member and often get pleasure from traveling on AA,but U.S. Air is no very good. The personnel is incredibly rude
nevertheless practically nothing on flight 1583. Don't understand insufficient interaction. Am now realizing I'm unlikely to produce link in Miami at 10am
I'm crafting to express my disappointment with my recent excursion. I built arrangements via American Airlines to make sure that I could use my points and I had been proud of that. I acquired a very good selling price. Due to an unforeseen and unlucky stability breach at Albany Airport my flight to Norfolk was delayed two hrs. We rebooked to Newport News in lieu of Norfolk to acquire there at a decent hour. Our luggage however went to Norfolk. We rented a car or truck and picked our luggage.On the return flight and checked our baggage and after that bought an electronic mail from YOU telling us of a hold off and according to the information YOU presented we rebooked to the later flight.
I received a lodge for your night time, but I've to take a look at at 12 midday, and my flight doesn't go away till11:30pm. Now I have twelve several hours the place I'm stuck in LA with no reason being in this article.
I following uncovered that there was no Obligation Free of charge on board. Even with currently being advised through the flight attendant that Responsibility Cost-free had been discontinued 18 months before, I are aware that we obtained items very last March.
Remember to explain to me how this can be fixed. I do enter the right precheck range to the reservation sort and The client service agent has also Examine it. This does not use good relations which has a customer who flies eight special info to 10 situations a yr.
I've a request reference selection 14716375252 from a excursion taken final Nov. I want to know the businesses response.
I'm able to show you this, Except There exists some form of payment coming from the.A., I won't ever, ever, ever established foot on an American Airways flight once again ! You will discover too many other Airways that may remain on program.